Customer Support Representative
Wiselife Wellness IndiaFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
5 applicants
Job Description
About WiseLife
WiseLife is a premium health and wellness brand born from our Founder’s vision to improve mental and physical well-being through thoughtfully designed, sustainable yoga mats and fitness equipment — proudly made in India. After receiving an overwhelming response online, we are now expanding our footprint in the offline market, partnering with leading wholesalers, retailers, fitness centres, and yoga studios.
Job Overview
We are looking for a customer-focused and proactive Customer Support Representative to handle customer queries, resolve issues, and ensure a smooth customer experience.
Key Responsibilities
- Handle customer queries via calls, emails, and chats
- Provide accurate information about products and services
- Resolve customer complaints and issues promptly
- Maintain professional and polite communication
- Track and manage customer requests and follow-ups
- Coordinate with internal teams for issue resolution
- Maintain records of customer interactions and feedback
Key Skills
- Excellent communication skills (Hindi & English)
- Strong problem-solving ability
- Customer-first attitude
- Ability to work in a fast-paced environment
- Basic knowledge of CRM tools
Preferred Profile
- Prior experience in customer support or telecalling
- Experience in D2C / e-commerce industry is a plus
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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