Operation Executive

Job Description: Operations Executive

Company: EchoSpaces Realtech LLP

Department: Operations

Job Type: Full-Time

Work Location: Gurugram, Haryana

Job SummaryEchoSpaces is looking for a responsible and organized Operations Executive to manage customer onboarding, documentation, booking processing, and coordination with internal teams. The candidate will ensure timely completion of operational tasks and maintain accurate records.

• Key ResponsibilitiesHandle customer onboarding and booking processing.
• Verify customer documents, including NOC, rent agreements, and utility bills.
• Coordinate with Sales, Accounts, and Renewal teams for smooth operations.
• Maintain booking records, trackers, and customer databases.
• Ensure timely processing of customer requests and documentation.
• Follow up on pending documents and resolve operational issues.
• Maintain daily reports and provide regular updates to the reporting manager.
• Ensure all operational tasks are completed within the assigned turnaround time (TAT).
• Respond to customer queries related to onboarding and documentation.
• Follow company policies and maintain proper records of all transactions and communications.
• Required Skills & QualificationsGraduate in any discipline.
• 1–2 years of experience in operations, customer support, or documentation preferred.
• Good communication and coordination skills.
• Proficiency in MS Excel, Google Sheets, email, and basic office tools.
• Strong attention to detail and time management.
• Ability to handle multiple tasks and meet deadlines.
• Key Performance Indicators

(KPIs)Timely completion of customer onboarding.

• Accuracy of documentation and booking records.
• Adherence to operational turnaround time.
• Timely resolution of pending cases.
• Coordination with internal teams.
• Accuracy and timely submission of daily reports.

Office Details

Office Address: UG06, MGF Metropolis Mall, Mehrauli-Gurgaon Road, Sector 28, Gurugram, Haryana – 122008

Ideal Candidate: A detail-oriented and proactive individual who can manage documentation, coordinate with different departments, and ensure smooth day-to-day operations at EchoSpaces.