Operations Manager

Job Title: Export Operations Manager – Procurement, Warehouse & Dispatch

Company: JAGGI EXPORT INDIA

Location: Gurugram, Haryana

Department: Export Operations & Supply Chain

Employment Type: Full-Time, Work From Office

About JAGGI EXPORT INDIA

JAGGI EXPORT INDIA is an established export company supplying a wide range of products to international markets. We specialize in sourcing, procurement, quality control, inventory management, and the timely dispatch of export orders to customers worldwide.

We are looking for a responsible, proactive, and well-organized Export Operations Manager who can independently manage our day-to-day operations, coordinate with vendors and warehouse staff, and ensure that every order is processed accurately and dispatched on time.

Key Responsibilities

1. Purchase Orders & Vendor Management

• Prepare and issue purchase orders to suppliers and vendors as per customer requirements.
• Coordinate with vendors regarding order confirmation, pricing, production timelines, material availability, and delivery schedules.
• Follow up regularly with suppliers to ensure timely procurement of goods.
• Develop and maintain strong working relationships with existing vendors and identify new suppliers whenever required.
• Ensure that the correct products, specifications, quantities, and agreed quality standards are maintained.

2. Procurement & Material Planning

• Plan and coordinate the procurement of goods against confirmed export orders.
• Track order progress from purchase order placement until the material reaches our warehouse.
• Ensure materials from multiple vendors are arranged according to export deadlines.
• Identify potential delays and take proactive action to avoid disruption to shipment schedules.
• Arrange transportation and porter services for collecting goods from multiple vendors and locations.

3. Quality Inspection & Material Verification

• Inspect goods at vendor premises or coordinate inspections before dispatch to our warehouse.
• Verify product specifications, quantities, dimensions, quality, and other customer requirements.
• Ensure the material received matches the purchase order and approved requirements.
• Identify discrepancies, damaged goods, or quality issues and coordinate with vendors for timely resolution.
• Ensure all received goods are properly checked and recorded.

4. Warehouse Coordination & Dispatch Management

• Coordinate daily with the warehouse supervisor and warehouse team.
• Provide clear instructions regarding material receipt, sorting, storage, packing, labeling, and preparation for dispatch.
• Ensure goods are packed correctly and securely as per export requirements and customer instructions.
• Monitor order-wise packing and dispatch schedules to ensure timely completion.
• Coordinate with the warehouse team to prioritize urgent shipments and prevent delays.
• Ensure all orders are processed accurately, with no missing items, incorrect quantities, or packing errors.

5. Inventory & Stock Management

• Maintain and monitor inventory across the warehouse, showroom, and other stock locations.
• Keep accurate records of stock received, stock issued, stock available, and stock dispatched.
• Conduct regular physical stock verification and reconcile discrepancies.
• Monitor stock levels and coordinate replenishment wherever necessary.
• Maintain proper documentation and ensure systematic storage and identification of goods.

6. End-to-End Export Operations

• Take ownership of the complete operational cycle, from purchase order placement to final dispatch of goods.
• Coordinate between suppliers, vendors, warehouse personnel, transporters, and the internal export team.
• Maintain order-wise tracking of procurement, material receipt, inspection, packing, and dispatch.
• Ensure that all activities are completed within committed timelines.
• Identify operational bottlenecks and implement practical solutions to improve efficiency.
• Provide regular updates to management regarding order status, pending materials, inventory, and potential delays.
• Required Skills & QualificationsGraduate in any discipline; candidates with qualifications in supply chain management, logistics, or operations will be preferred.
• 2-3 years of relevant experience in operations, procurement, warehouse management, or export-related activities.
• Experience handling multiple vendors, purchase orders, material procurement, and warehouse coordination.
• Strong follow-up, planning, coordination, and problem-solving skills.
• Good communication and vendor negotiation abilities.
• Working knowledge of MS Excel and inventory management systems.
• Ability to maintain accurate records and manage multiple orders simultaneously.
• Strong sense of responsibility, ownership, discipline, and attention to detail.
• Ability to work independently and ensure that tasks are completed without constant supervision.

Experience in an export house, trading company, or multi-product sourcing business will be an added advantage.

What We Are Looking ForWe need someone who takes complete ownership of operations and ensures that nothing falls through the cracks.

The ideal candidate should be able to independently manage vendors, procurement, inspections, warehouse activities, inventory, packing, and dispatch while keeping management informed about the status of every order.

We are looking for a hands-on professional who can plan ahead, follow up consistently, solve problems, and ensure that all export orders are executed smoothly and on time.