Senior Billing Assistant

Key Responsibilities:

- Billing & Invoicing:

 - Generate accurate sales invoices and credit notes in compliance with company policy.

 - Maintain comprehensive billing records and ensure timely dispatch to customers.

 - Collaborate with accounts for payment follow-ups and reconciliations.

- Quotations & Documentation:

 - Prepare and send quotations based on customer requirements and pricing guidelines.

 - Maintain a database of quotations and follow up on pending approvals.

 - Assist the sales team with documentation and order processing.

- Customer Relationship Support:

 - Serve as a primary point of contact for customer inquiries related to billing, quotations, and product availability.

 - Resolve discrepancies and promptly address billing issues.

 - Support sales team efforts by providing timely and accurate backend support.

- Coordination & Reporting:

 - Coordinate with sales, dispatch, and accounts teams to ensure smooth order flow.

 - Prepare and share daily/weekly reports on billing, quotations, and outstanding payments.

Requirements:

- Bachelor’s degree in Commerce, Business Administration, or a related field.

- 1-3 years of experience in billing, backend sales support, or a similar role.

- Proficiency in MS Office (Excel, Word) and accounting/billing software (Tally, SAP, etc.).

- Strong communication and interpersonal skills.

- Attention to detail and ability to manage multiple tasks simultaneously.

Preferred Skills:

- Experience in the tools, hardware, or industrial products industry.

- Familiarity with CRM or ERP systems.

- A proactive and customer-centric approach.