Business Process Designer

Business Process Designer

Project Role : Business Process Designer
Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.
Must have skills : Agile Project Management
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are looking for an experienced Agile Coach/ SME to lead Agile delivery and support continuous improvement across teams. The ideal candidate should have strong knowledge of Agile frameworks (Scrum, SAFe, Kanban), hands-on experience with agile project management tool, and the ability to coach teams and stakeholders in Agile best practices. This role focuses on facilitating Agile ceremonies, removing impediments, and driving collaboration to ensure efficient and value-driven delivery. Roles & Responsibilities: - Collaborate with leadership and business stakeholders to align team deliverables with organizational goals and customer outcomes. - Lead or support agile transformation initiatives, including process optimization, team restructuring, and tool enablement (e.g., Jira, Confluence). - Coach teams, Product Owners, and stakeholders on Agile principles, frameworks (Scrum, SAFe, Kanban), and best practices to drive continuous improvement. - Advocate for continuous learning and innovation by facilitating workshops, Agile clinics, and knowledge-sharing sessions. - Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives for one or more Agile teams. - Identify and remove team-level and organizational impediments to improve delivery flow and team effectiveness. - Foster a culture of collaboration, accountability, and transparency across cross-functional teams. - Support Agile maturity assessments and guide teams through their Agile journey with tailored coaching and training. - Promote data-driven decision-making by supporting the setup and use of Agile metrics and dashboards (e.g., velocity, burn-down charts, lead time). - Guide teams in effective backlog refinement and prioritization to ensure a steady flow of value. Professional & Technical Skills: - Bachelor’s degree in computer science, Information Systems, Business, or a related field. - 15+ years of overall experience in the IT industry, with at least 10 years of experience in Agile delivery roles - Experience in Operating model and ways of working transformation. - Exposure to evidence-based management and measuring success thru OKRs, KPIs and Metrics - Strong problem-solving skills with a consulting mindset. - Strong understanding of Agile f/w such as Scrum, SAFe, and Kanban, and their practical application in delivery. - Experience coaching Agile teams, Product Owners, and leadership on Agile Values, Principles and practices. - Expert in setting / configuring up Agile tools like Jira etc for multi-team projects and large programs for Planning and reporting. - Excellent communication, facilitation, and interpersonal skills to work effectively teams and client stakeholders. Additional Information: - Valid Certifications in SAFe / SCRUM / Coaching etc. - Exposure to Scaling frameworks like LESS, Spotify, Nexus, DAD - Sale and Solutioning experience in related areas - Understanding of AI and Automation