Manager - Privilege Acess Development

Manager - Privilege Acess Development

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded.We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture 
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

The PAM Development SME will design, develop and enhance privileged access and identity management solutions that support secure and scalable access controls. The role is accountable for strengthening access governance through automation, integration and technology optimisation. The role will act as the technical authority for PAM platform development and access management engineering.

Role Accountability

PAM Configuration, Integration & Automation

1. Develop, configure and maintain PAM integrations with directories, MFA, ticketing systems, monitoring platforms and target systems.
2. Automate onboarding of privileged accounts, credential rotation, account discovery and policy enforcement using scripts, APIs and platform capabilities.
3. Customise workflows for approvals, just-in-time access, access expiry, session recording and privileged access request processes.
4. Build and maintain connectors for databases, network devices, servers, cloud services, applications and other platforms as per the PAM roadmap.

Platform Engineering, Troubleshooting & Release Management

1. Troubleshoot PAM platform issues, connector failures, credential rotation errors, access workflow failures and integration defects.
2. Manage PAM platform upgrades, patches and configuration changes with testing, impact assessment, rollback planning and controlled deployment.
3. Implement monitoring and alerting for PAM platform health, integration failures, rotation issues, service availability and critical control failures.
4. Support performance tuning, configuration optimisation and technical stability of PAM platform components.

Documentation, Evidence & Operational Support

1. Maintain technical configuration documentation, connector details, integration designs, runbooks and knowledge transfer materials for operations teams.
2. Produce technical evidence and reports for audits, control testing, privileged access reviews and compliance assessments.
3. Support PAM operations teams with technical guidance, issue resolution, root cause analysis and remediation of recurring platform problems.
4. Partner with PAM leads, IAM teams, infrastructure teams, application owners and vendors to deliver secure and scalable privileged access capabilities.

Measures of Success 

1. PAM integrations with directories, MFA, ticketing and target systems are delivered as per roadmap.
2. Privileged account onboarding, rotation and policy enforcement become faster through automation.
3. Connectors for critical platforms are stable, tested and operationally usable.PAM workflow customisations support approvals, just-in-time access and session recording requirements.
4. Platform issues, connector failures and rotation errors are resolved within agreed timelines.
5. PAM upgrades and configuration changes are implemented with testing, rollback and minimal disruption.
6. Technical documentation, runbooks and evidence reports remain complete and audit-ready.

Technical Skills 

1. PAM Platform Engineering & Integration
2. Authentication, Federation & Conditional Access
3. Identity, Access & Privilege Controls
4. Access Risk, SoD, Monitoring & Audit Compliance
5. Database Access & Privileged Data Access Controls

Exposure to below mentioned Technologies / Frameworks / Methodologies 

1. CyberArk
2. BeyondTrust
3. Delinea
4. HashiCorp Vault
5. PAM APIs
6. SCIM
7. SAML / OIDC
8. REST APIs
9. Python / PowerShell
10. ServiceNow integration
11. Connector development
12. Credential rotation automation
13. PAM HA / DR
14. Platform monitoring

Qualification 

Bachelor’s degree / B.E. / B.Tech / MCA / M.Sc. in Computer Science, Information Technology, Software Engineering, Identity & Access Management, Cyber Security or related discipline.

Preferred Industry

BFSI, payments, banking, fintech, large enterprises with PAM engineering, IAM integrations, automation, directory services and privileged access platforms.

Experience Level

Mid Level