Project Delivery Specialist

Project Delivery Specialist

Job Description

Project Managers serve as the single point of contact between the Operations and Commercial teams, tasked with executing our market research services from start to finish. Project Managers convert Commercial/Client analytical inputs into high-quality survey materials, maintain project timing and scheduling systems, perform quality checks, and coordinate between internal and external stakeholders to fulfill market research project requirements.

RESPONSIBILITIES

• Review questionnaire input forms and study materials for accuracy, completeness, and logical consistency, proactively resolving any discrepancies with Commercial and Client Service teams.

• Program and configure online surveys within NIQ's proprietary survey platform using approved concepts, stimuli, and finalized questionnaire specifications.

• Coordinate translation requirements with internal and external translation partners to ensure timely delivery of localized survey materials.

• Conduct thorough quality assurance (QA) testing of programmed surveys to validate routing, logic, quotas, stimuli display, and respondent experience before launch.

• Configure survey routing solutions and vendor integrations, including setup and deployment through approved sample providers and panel platforms.

• Launch, monitor, and manage fieldwork activities, ensuring respondent quotas, timelines, and quality standards are achieved.

• Identify fieldwork risks and implement corrective actions, including onboarding additional sample sources or vendors when required.

• Track project costs and fieldwork performance to ensure studies are delivered within approved budgets and timelines.

• Serve as the primary operational point of contact for Client Service and Commercial teams during study setup and fieldwork execution.

• Collaborate with cross-functional teams to resolve survey, programming, sampling, or fieldwork issues efficiently.

• Ensure all projects meet quality, compliance, and operational standards before client delivery.

ABOUT YOU

With your critical and strategic thinking abilities, you can execute market research projects to answer client business questions. As a strong communicator, you collaborate with other departments to design and implement solutions that are efficient and effective. Using time management, you lead multiple projects at one time to deliver the business’s needs. With your attention to detail, you can ensure that all projects are managed and delivered accurately to help grow the business. You are someone who values working on a diverse, inclusive team and can provide our clients with innovative solutions.

Qualifications

Graduate / Postgraduate

• Knowledge of Microsoft Word, Excel, and PowerPoint

• Experience in market research operations, project management, survey programming, or related areas, 2+ years of Relevant experience

• Strong attention to detail and ability to identify questionnaire and setup issues.

• Open to work in different shifts.

• Excellent written and verbal communication skills.

• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Strong analytical and problem-solving skills.

• Openness and flexibility to change

Preferred Experience

• Experience working with survey programming platforms (no coding language experience required).

• Knowledge of sampling, quota management, fieldwork monitoring, and online panel vendors.

• Familiarity with survey routing and sample management platforms.

• Understanding of market research methodologies and online data collection processes.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Mid Level