Sky Service Cards - RM_Sky Channel-Contact Centre Inbound_Bengaluru
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Cards - RM_Sky Channel-Contact Centre Inbound_Bengaluru
- Handle inbound calls related to Sky Service Cards, providing customer support and assistance. - Manage customer queries and resolve issues efficiently within a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively with team members to meet service level agreements and performance targets. - Adapt to dynamic call volumes and maintain composure under pressure. - Utilize CRM tools and follow company protocols to document interactions and escalate issues when necessary. - Uphold company standards for quality and compliance in all customer interactions. - Participate in ongoing training to stay updated on product knowledge and service procedures.Job role
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Kotak Securities LimitedWork from OfficeFull TimeMin. 1 yearYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hosur to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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