Repair Technician
Reliance JioFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
No English RequiredJob highlights
Urgently hiring
Fast HR reply
HR responded to 94% candidates in last 3 days
18 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC)
Job Description
Reliance Jio is hiring for the position of Digital Repair Specialist Kolkata location. The job description is given below.
Job Description -
1. Shortlist, onboard and certify Partner or Technician,
2. Ensure availability and manage upgrades or terminations,
3. Conduct initial training, reskilling, upskilling, and periodic,refresher programs,
4. Deliver hands-on field training through OJTs,
5. Track KPIs and performance metrics of partners and technicians,
6. Take corrective actions based on evaluation outcomes,
7. Guide and support issue resolution within TAT to ensure customer,satisfaction,
8. Conduct audits, inventory reconciliation and FTTx device inspections,
9. Handle walk-in customer interactions, device repairs and swaps, CRM,entries, and software upgrades,
10. Train and support extended service points,
11. Travel to touchpoints as per requirement,
12. Handle complaint management, out-calling, and coaching Jio,Associates as per need
If interested then please share your Cv at soumyasree.sarkar@ril.com .
Job role
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The candidate should have completed ITI degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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