Process Coordinator

We are looking for a Process Coordinator who can coordinate daily operations, maintain proper documentation, track orders and ensure smooth communication between different departments.

The candidate should be organized, responsible, good at follow-ups and comfortable working with Excel and computer-based systems.

KEY RESPONSIBILITIES📋 Order & Process Coordination

• Coordinate the complete process from customer enquiry/order to delivery.
• Track orders, invoices, payments, dispatches and installations.
• Coordinate with Sales, Accounts, Operations, Service and Dispatch teams.
• Ensure every process is completed within the required timeline.

📞 Follow-Up & Communication

• Follow up with customers regarding orders, payments, delivery and installation.
• Coordinate with internal teams for pending requirements.
• Maintain regular updates on the status of each order/process.
• Escalate delays or issues to the concerned senior/team member.

📊 Documentation & MIS

• Maintain proper records of orders, enquiries, dispatches and installations.
• Update daily/weekly reports and MIS.
• Prepare and maintain Excel trackers.

💻 Computer & Excel Work

• Handle day-to-day computer and data-entry work.
• Maintain Excel sheets, trackers and reports.
• Update customer/order information accurately.
• Basic knowledge of MS Excel, Word, Email.

🤝 Team Coordination

• Coordinate between different departments to ensure smooth workflow.
• Communicate requirements clearly to the concerned team.
• Monitor pending tasks and ensure timely completion.
• Support management with daily process updates.

REQUIRED SKILLS

✅ Good Communication Skills

✅ Good Follow-Up Skills

✅ MS Excel & Computer Knowledge

✅ Team Coordination

✅ Time Management

✅ Problem-Solving Skills

✅ Attention to Detail

✅ Ability to Multitask