Business Relationship Manager

Position: Business Relationship Manager (BRM)

Experience: 1–5 Years

Location: Hyderabad

Employment Type: Full-time

Job SummaryWe are looking for a dynamic and customer-focused Business Relationship Manager with experience in customer support and sales. The candidate will be responsible for building strong customer relationships, understanding customer requirements, generating business opportunities, and ensuring a positive customer experience.

• Key ResponsibilitiesHandle customer interactions and maintain strong professional relationships.
• Understand customer requirements and provide appropriate solutions.
• Generate leads and convert prospects into customers.
• Handle inbound and outbound customer calls and follow up with potential clients.
• Achieve assigned sales and business targets.
• Follow up with existing and prospective customers to ensure successful conversions.
• Resolve customer queries and coordinate with the concerned teams for timely solutions.
• Maintain regular follow-ups and update customer information in the system.
• Identify new business opportunities and contribute to business growth.
• Ensure a high level of customer satisfaction and maintain long-term relationships.
• Prepare and maintain daily/weekly reports related to sales and customer interactions.

Eligibility & Requirements

• Minimum 1 year of experience in sales, customer support, business development, or relationship management.
• Candidates with a combination of customer support and sales experience will be preferred.
• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and follow-up skills.
• Customer-oriented approach with a focus on achieving targets.
• Ability to handle multiple customers and responsibilities efficiently.
• Candidates who can work in a target-oriented environment are preferred.
• Knowledge of local languages will be an added advantage.

Interested Candidates

Interested and eligible candidates can contact the HR team directly and share their updated resume for further details and interview scheduling.

Contact HR: 7032012343, 7075840530

Location: Hyderabad