E-Commerce Executive

Job Description

E-commerce Account Executive (2 Brands, Multi-Platform, India)

Location: [Hyderabad] Remote

Reports to: Founder

Employment type: Full-time/ Part time

Experience: 2-4 years in marketplace or e-commerce account management

Compensation: [Basic pay] + performance incentive linked to GMV and ROAS targets

About the Role

We're looking for an E-commerce Account Executive to own the day-to-day marketplace performance of two brands across India's major e-commerce platforms. You'll be the single point of accountability for listings, catalogue quality, advertising, inventory health, and sales growth, working closely with brand, supply chain, and creative teams.

Platforms You'll Manage

•        General marketplaces: Amazon, Flipkart, Meesho, JioMart,

•        Quick commerce: Blinkit, Swiggy Instamart, BigBasket

•        Brand-owned D2C site: coordination with the website team for pricing and catalogue parity

Key Responsibilities

1. Account and Catalogue Management

•        Create, optimise, and maintain product listings (titles, bullets, descriptions, images, A+ content, EBC) on every platform

•        Keep catalogues accurate and compliant with each platform's guidelines

•        Resolve listing suppressions, catalogue errors, and brand registry issues quickly

•        Manage new product launches, bundles, and variants end to end

2. Sales and Growth

•        Own monthly and quarterly GMV, units, and conversion targets for both brands

•        Plan and execute participation in platform sale events (Big Billion Days, Great Indian Festival, Myntra EORS, etc.), deals, and coupons

•        Track buy-box ownership, search rank, and category rank, and act on dips

3. Advertising and Visibility

•        Plan, run, and optimise sponsored ads (Amazon Ads, Flipkart PLA/PCA, Blinkit ad platforms)

•        Manage ad budgets against ROAS/ACoS and TACoS targets

•        Run keyword research and negative keyword hygiene, and test ad creatives

4. Pricing, Inventory, and Operations

•        Monitor competitor pricing and recommend pricing and promotion strategy

•        Coordinate with supply chain and warehouse teams on stock planning, replenishment, and FBA/Flipkart Smart Fulfilment inbound

•        Reduce stock-outs, aged inventory, returns, and RTO

•        Reconcile payments, settlements, and platform deductions with finance

5. Reviews, Ratings, and Customer Experience

•        Monitor ratings, reviews, Q&A, and customer feedback; flag product or packaging issues

•        Run compliant review-generation programmes (Vine, platform-approved programmes)

•        Manage seller support cases and escalations with platform account managers

6. Reporting and Insights

•        Prepare weekly and monthly dashboards covering sales, ad performance, inventory, and competitor benchmarks

•        Present insights and recommendations to the brand and leadership teams

•        Maintain SOPs and playbooks for each platform

Requirements

Must have

•        12th pass and above

•        2-4 years of hands-on experience managing seller or vendor accounts on Amazon and Flipkart (Seller Central / Vendor Central / Seller Hub)

•        Working knowledge of marketplace advertising and performance metrics

•        Strong Excel/Google Sheets skills (pivots, lookups, dashboards)

•        Good understanding of Indian marketplace policies, GST invoicing, fees, and commissions

•        Clear written English for content and communication

•        Experience with quick commerce platforms and their onboarding and ad systems

•        Experience in FMCG,

•        Basic Canva or image-editing skills; comfort using AI tools for content and analysis

Key Competencies

•        Ownership and accountability for numbers

•        Analytical thinking and attention to detail

•        Ability to juggle two brands and multiple platforms without dropping the ball

•        Strong follow-up and coordination skills across teams and platform contacts

•        Curiosity and willingness to test and learn

KPIs You'll Be Measured On

Area

Example KPIs

Growth

GMV, units sold, month-on-month growth

Efficiency

ROAS/ACoS, TACoS, conversion rate

Catalogue health

Listing quality score, buy-box %, suppression turnaround

time

Operations

In-stock %, return and RTO rate, settlement accuracy

Customer

Average rating, review velocity

What We Offer

•        Ownership of two brands from day one

•        Learning across every major Indian platform, including quick commerce

•        Growth path to E-commerce Manager / Category Lead

•        Performance incentives and [other benefits]

How to Apply

Send your CV and a short note on a marketplace account you've grown, with the numbers, to [kjanakik(at the rate of) gmail.com].