Fiber Network Engineer

Roles & Responsibilities1. OLT to Customer-End Network Operations

• Handle end-to-end fiber connectivity from OLT to customer premises.
• Configure and troubleshoot GPON/FTTH networks.
• Handle OLT, ONT/ONU, FAT, FDB, splitter and distribution boxes.
• Monitor fiber connectivity and resolve network issues.
• Handle new broadband installations and service activations.

2. Fiber Splicing & Technical Operations

• Perform fiber optic splicing, jointing and termination.
• Handle fusion splicing machines and OTDR equipment.
• Identify fiber cuts, high attenuation and signal loss.
• Perform OTDR testing and power meter testing.
• Maintain fiber routes, patch panels and distribution networks.
• Handle pole-to-pole and underground fiber maintenance.

3. Senior Splicer / Team Captain Responsibilities

• Lead and manage the fiber splicing and field technician team.
• Allocate daily installation, maintenance and repair activities.
• Monitor team performance and daily work completion.
• Coordinate with customer support and NOC teams.
• Handle major fiber cuts and critical customer complaints.
• Ensure proper field reporting and technical documentation.
• Guide helpers and junior technicians.

4. Customer Handling & Service Support

• Handle customer network complaints and connectivity issues.
• Coordinate broadband installations, upgrades and restorations.
• Ensure timely resolution of customer service issues.
• Maintain service quality and customer satisfaction.

5. Branch & Network Development

• Support new fiber network expansion and branch development.
• Plan fiber routes and network distribution.
• Support new customer connectivity and feasibility surveys.
• Coordinate with management for network improvement activities.
• Required Technical SkillsFTTH / GPON / OLT / ONT / ONU
• Fiber Fusion Splicing
• OTDR Testing & Fiber Fault Identification
• Optical Power Meter
• FAT / FDB / Splitter / Joint Closure
• Fiber Installation & Maintenance
• Network Troubleshooting
• Team Handling & Customer Support