HR And Admin Officer

Job Role: Junior HR & Admin Officer – CRM & Performance Coordinator

Qualification: MBA in Marketing / HR preferred

Experience: 0–2 Years (Freshers can apply)

Job Description:

We are looking for an enthusiastic, analytical and proactive candidate to coordinate CRM activities and monitor sales team performance. The candidate will work closely with sales executives and management to track leads, monitor follow-ups, analyse performance and identify opportunities to improve sales productivity and business growth.

Key Responsibilities:

• Work actively with the company's CRM to monitor and track sales leads and enquiries.
• Monitor lead allocation, follow-ups, lead status and conversion rates.
• Track daily activities, productivity and target achievements of sales executives.
• Identify unattended leads, delayed follow-ups and gaps in the sales process.
• Prepare daily, weekly and monthly sales performance reports.
• Coordinate with sales executives and managers to ensure effective lead management.
• Analyse individual performance and highlight improvement opportunities.
• Coordinate sales performance reviews, training requirements and improvement initiatives.
• Support HR and administrative coordination, employee performance tracking and internal reporting.

Candidate Requirements:

• MBA in Marketing / HR preferred.
• Freshers or candidates with 0–2 years of experience.
• Excellent communication and coordination skills.
• Basic knowledge of MS Excel, Google Sheets and reporting.
• Interest in CRM software, data analysis and sales performance monitoring.
• Good observation, follow-up and problem-solving abilities.
• Self-motivated, eager to learn and willing to take ownership.

Why Join Us?

An excellent opportunity to learn and grow in a developing organization with hands-on exposure to CRM management, Sales Operations, Performance Management and HR functions. Candidates will have significant learning opportunities and the chance to contribute directly to business growth.

Job Type: Full-Time

Salary: As per skills and experience