Operations Executive

aily Operations Management

• Monitor and coordinate day-to-day operational activities.
• Ensure work is completed on time and according to required standards.
• Identify operational issues and coordinate solutions.

Process Coordination

• Coordinate between different departments such as sales, finance, HR, logistics, and customer service.
• Follow up on pending tasks and ensure proper workflow.
• Maintain and improve operational processes.

Documentation & Reporting

• Prepare daily, weekly, and monthly operational reports.
• Maintain accurate records, files, invoices, orders, and other documentation.
• Update operational data in Excel, ERP, CRM, or other company systems.

Team Coordination

• Assign and monitor tasks within the operations team.
• Track employee productivity and work progress.
• Communicate instructions, updates, and operational requirements.

Customer & Vendor Coordination

• Communicate with customers regarding orders, services, deliveries, or operational queries.
• Coordinate with vendors and suppliers.
• Follow up on deliveries, payments, service issues, and pending requirements.

Inventory & Logistics

• Monitor inventory levels and stock movement where applicable.
• Coordinate procurement, dispatch, transportation, and deliveries.
• Maintain proper inventory and logistics records.

Quality & Compliance

• Ensure operations follow company policies and procedures.
• Monitor service or product quality.
• Identify errors, delays, and process gaps and report them to management.

Problem Solving

• Handle day-to-day operational issues.
• Investigate the cause of delays or errors.
• Coordinate with relevant teams to resolve issues quickly.

Performance Monitoring

• Track operational KPIs and targets.
• Analyze operational data and prepare management updates.
• Suggest improvements to reduce costs, delays, and errors.