Telesales Representative Kannada

CUSTOMER RELATIONSHIP EXECUTIVE – KANNADA

About the Company

Team Gladiators Co. is a fast-growing retail and distribution company focused on natural health and wellness products across India. We operate through retail outlets, tele-sales, and digital marketing channels to serve a wide customer base.

We collaborate with Wellwith, a premium direct-to-consumer wellness brand offering Himalayan sea buckthorn–based wellness products.

Role Overview

We are looking for a Kannada-speaking Customer Relationship Executive to join our Hyderabad office.

The ideal candidate should be confident in speaking Kannada, English, and Hindi, have good customer-handling skills, and be comfortable working in a target-driven sales environment.

The role involves handling customer calls, generating sales, managing customer relationships through CRM, processing orders, conducting follow-ups, and achieving monthly revenue targets.

Key Responsibilities

• Handle inbound and outbound customer calls with a strong focus on sales conversion and customer satisfaction
• Communicate with Kannada-speaking customers professionally and confidently
• Make a minimum of 150 inbound/outbound - connected calls per day
• Explain products clearly, understand customer requirements, handle queries, and convert leads into sales
• Maintain and update customer information, lead status, follow-ups, sales interactions, and order details in the CRM
• Assist customers with order placement and ensure accurate order entry
• Coordinate with internal teams regarding order processing, delivery status, and customer requirements
• Conduct regular follow-ups with leads, existing customers, and previous customers
• Reconnect with old and pending leads to generate additional sales opportunities
• Identify opportunities for upselling and cross-selling based on customer requirements and purchase history
• Maintain proper records of all customer interactions and follow-up activities
• Consistently work toward achieving and exceeding the assigned monthly revenue targets
• Eligibility CriteriaMinimum age: 18 years
• 12th Pass / Undergraduate / Graduate from any discipline
• Fluent in Kannada – Mandatory
• Good communication skills in English and Hindi
• 12 months of experience in tele-sales, customer relationship management, or sales support preferred
• Freshers with strong communication skills and a sales-oriented attitude may also apply
• Basic knowledge of CRM systems is an added advantage
• Confident and comfortable speaking with customers over the phone
• Target-oriented and motivated to achieve sales goals
• Candidates who are willing to work from Hyderabad are preferred

Work Details

Position: Customer Relationship Executive – Kannada

Location: Begumpet, Prakash Nagar, Hyderabad

Work Mode: Work From Office

Working Days: 6 Days a Week

Working Hours: 10:00 AM – 7:00 PM

Salary: ₹18,000/- per month In-Hand

Why Join Us?

• Join a fast-growing wellness company
• Work in a dynamic and performance-driven environment
• Develop strong sales and customer relationship skills
• Gain hands-on experience with CRM and sales processes
• Opportunity for long-term career growth
• Work with a growing wellness brand serving customers across India

Important Requirement : Kannada fluency is mandatory for this position.

Candidates must be comfortable communicating with customers in Kannada over phone calls.