Business Development Manager( Commmercial & Industrial)

Role Summary:

Owns the full C&I (Commercial & Industrial) sales cycle for Hyderabad — from first contact through site visit, quotation, closure, and coordination through commissioning — acting as the client's single point of contact throughout the project.

1. Lead Management & Outreach

● Call every incoming intent lead promptly: introduce the company, confirm the enquiry received, and schedule a site visit. ● Follow up persistently on scheduled site visits to confirm and avoid no-shows/delays. ● Conduct daily cold calling to generate additional leads outside of inbound intent leads. ● Request and review the client's electricity bill early — before or alongside scheduling the site visit — to qualify load size (₹10,000+ monthly bill threshold) and give a rough savings estimate on the call. ● Maintain a minimum daily quota of client meetings/site visits, in addition to cold calling.

2. Site Visits & Technical Coordination ● Accompany the Estimator / technical team on site surveys. ● Speak with the client about Vanguard's previously executed projects while the survey is underway, to build credibility. ● Act as the client's main point of contact for all project-related queries. ● Follow up with the Estimator to obtain the cost estimate and 3D layout after the visit. ● Review estimates with sound numerical understanding before presenting to the client.

3. Quotation & Closing ● Once the cost estimate is obtained from the Estimator, work with the Director to produce the full quotation — system sizing rationale, savings projection, payback period, and formal quotation — and finalise it before sharing with the client. ● Every quote/proposal must be submitted to the Director for approval before it is sent to the client — no exceptions. ● Follow up consistently to negotiate and close the deal. ● Proactively provide the client with any additional information they need to decide. ● Handle financing coordination end-to-end for standard cases: consult Accounts/Finance, identify the best available financing option for the client, and follow up until it is arranged. Escalate non-standard financing situations to the Director. ● Answer first-line regulatory questions independently (net metering, HT tariff categories, subsidy eligibility, open access basics); escalate complex or non-standard cases (e.g. group captive structuring) to the Director.

4. CRM & Documentation ● Update the CRM daily with lead status, activities, and follow-ups. ● Track all leads and negotiations to closure through the CRM. ● Manage project documentation in the CRM: agreement, project timeline, and related paperwork. ● Maintain a dedicated WhatsApp group per closed project for client communication.

5. Post-Sale Coordination ● Coordinate material delivery with Procurement once a project is closed. ● Follow up with clients on payment dues and send payment receipts, in coordination with Accounts. ● Keep the client updated on project progress through to completion. ● Follow up with the Operations team on feasibility payments, net metering applications, commissioning certificates, work completion certificates, and synchronization certificates. ● Continue following up with the client for the first 1–2 months after commissioning to confirm the system is performing well and the client is satisfied. ● Request a referral or testimonial from every successfully closed, satisfied client. ● Act as the first point of contact for any post-commissioning complaint or service issue — resolve routine issues directly or route to Operations, and escalate serious issues to the Director.

6. Product & Company Knowledge ● Learn Vanguard's previously executed projects in detail (e.g. Begumpet Airport carport, ICAR, BMW, Vijayawada railway stations) to speak credibly with clients. ● Build working solar knowledge over time; strong willingness to learn technical concepts fast is essential.

Requirements :

● Fluent spoken English required; Telugu/Hindi a strong plus for the local client base. ● Presentable, professional appearance and client-facing manner. ● Strong numerical aptitude — must be able to read and sanity-check technical estimates. ● Comfortable using CRM tools and basic MS Office/Excel. ● Graduate, any discipline; engineering or business background preferred but not mandatory. ● Prior B2B/field sales experience preferred; strong freshers with the right attitude may be considered, with technical-side training provided by the Estimator. ● Own two-wheeler/four-wheeler and willingness to travel for site visits. ● Maintain confidentiality of client data, pricing, and project details; must not be shared outside the company.