Alankrith Jewellers

Client Service Executive

Alankrith Jewellers
Himayatnagar, Hyderabad
₹18,000 - ₹25,000 monthly

Fixed

₹18,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Benefits include: Annual Bonus, PF, ESI (ESIC)

Benefits include: Annual Bonus, PF, ESI (ESIC)

Job Description


Key Responsibilities

  • Client Greeting & Rapport: Welcome visitors warmly, set a luxury/welcoming atmosphere, and smoothly route customers to appropriate counters or sales executives.
  • Database & Profile Management: Record and update client contact details, purchase history, family milestones (birthdays, anniversaries), and specific jewellery preferences in the CRM system.
  • Outbound Engagement & Follow-Ups:
  • Make courtesy or phone calls and send personalised Whats App, SMS, or email campaigns regarding new collections, festive launches (e.g., Akshaya Tritiya, Dhanteras), and ongoing gold/diamond schemes.
  • Follow up on pending inquiries, custom orders, repair tracking, and repeat-purchase opportunities.
  • Grievance & Service Handling: Address customer feedback, repair requests, and after-sales service inquiries with empathy and prompt coordination.
  • Cross-Team Coordination: Work closely with the sales floor, billing desk, and workshop/karigar teams to ensure smooth order fulfilment, sizing adjustments, and delivery.
  • Event & Loyalty Support: Assist in organising in-store VIP previews, loyalty/savings scheme enrolments, and client retention campaigns.

Job role

Work location
Work locationAlankrith Jewellers, opp. Mc Donald's, AP State Housing Board, Himayatnagar, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCRM
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderFemale

About company

Name
NameAlankrith Jewellers
Address
AddressAlankrith Jewellers, opp. Mc Donald's, AP State Housing Board, Himayatnagar, Hyderabad, Telangana, India
Job posted by Alankrith Jewellers

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You can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

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