Counter Sales Manager

A sales manager leads a team of sales representatives, creates strategies to drive company growth, and sets revenue goals, drives revenue by finding new customers, presenting products, and closing deals

Core Roles and Responsibilities

• Client Engagement: Pitch products or services via phone, email, video calls, or face-to-face meetings.
• Product Presentations: Demonstrate features and explain how offerings solve specific customer problems.
• Negotiation and Closing: Discuss pricing, address objections, and finalize contracts.
• Relationship Management: Maintain contact with existing clients to encourage repeat business and upselling.
• Target Achievement: Meet or exceed assigned monthly, quarterly, and annual sales quotas.
• CRM Maintenance: Record all sales activities, pipeline updates, and client data in tools like Salesforce or Zoho.
• Team Collaboration: Work with marketing and product teams to share market feedback and align strategies.
• Team Leadership: Hire, train, mentor, and motivate sales representatives to reach their individual and group targets.
• Strategy Development: Build and execute actionable sales plans that align with overall company revenue goals.
• Performance Tracking: Analyze sales data, monitor key performance indicators (KPIs), and report progress to senior management.
• Quota Management: Establish realistic monthly, quarterly, or annual sales quotas for territories and team members.
• Customer Relations: Handle major client accounts and resolve escalated customer service issues.
• Cross-Functional Collaboration: Work closely with the marketing team to improve lead generation and product messaging.