Customer Support Executive
Fresco Organic LaundryFixed
₹25,000 - ₹28,000
Average Incentives*
₹2,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹28,000
Average Incentives
₹2,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: Overtime Pay
Job Description
- Job Responsibilities:Handle incoming customer calls professionally and efficiently.
- Make outbound calls to customers for inquiries, follow-ups, service updates, and feedback collection.
- Convert customer inquiries and leads into confirmed orders and sales.
- Explain company services, pricing, offers, and packages to potential customers.
- Handle customer complaints, concerns, and escalations with patience and professionalism.
- Coordinate with delivery executives and store teams to ensure timely pickups and deliveries.
- Follow up with customers regarding pending pickups, deliveries, and payments.
- Maintain excellent customer relationships and ensure customer satisfaction.
- Update customer information and order details accurately in the system.
- Work closely with operations and processing teams for smooth service execution.
- Achieve monthly sales conversion and customer satisfaction targets.
- Proactively identify opportunities to generate additional business from existing customers.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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