Customer Support Executive
Sutherland Global Services Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
16 applicants
Benefits include: Travel Allowance (TA), Accommodation, 5 working days, One-way cab
Job Description
Banking Executive (Semi-Voice) – Sutherland
Location: Lanco Hills, Hyderabad
Process: Remitly (Banking & Remittance)
Salary: ₹3.0 LPA to ₹4.0 LPA (Based on experience)
Work Schedule: 5 Days Working | Rotational Shifts
Job Overview
Join Sutherland for an exciting opportunity supporting Remitly, a leading international digital money transfer service.
In this Semi-Voice role, you will handle both short customer calls and back-office digital communications (email/chat) to resolve cross-border banking transactions.
Key Responsibilities
Help international customers track, process, and verify global money transfers.
Assist users with transaction failures, refund requests, and account updates.
Verify KYC documents and identity details for financial compliance.
Handle customer queries via brief inbound calls and written tickets/chats.
Salary & Compensation
Perks & Benefits Transport: One-way cab facility OR ₹1,750 monthly travel allowance.
Relocation: Up to ₹10,000 Relocation Bonus for candidates moving to Hyderabad.
Accommodation: Company accommodation available.
Growth: 5 days working schedule with clear career progression paths.
Candidate Eligibility Education: Any Graduate (Mandatory).
Experience: Freshers welcome; candidates with 6+ months in BPO/Customer Support qualify for higher pay slabs.
Joining: IMMEDIATE JOINERS ONLY.
Skills: Good English communication (verbal & written), basic typing, and numerical accuracy.
Interested Candidates Can Call on +91 8810421090 or share their resume on ankit.pathak@getwork.org.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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