Process Specialist - Instructional Designer

Process Specialist - Instructional Designer

About CleanHarbors: Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment. 

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. 

The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Location: Hyderabad & Pune

Shift Timings: 03:00 PM - 12:00 AM IST

Role Brief:

Clean Harbors is looking for an Instructional Designer/ eLearning developer to join their safety conscious team! This role is responsible for planning, developing, and writing eLearning training content for the organization. This includes meeting with business process owners to understand course requirements, preparation of storyboards and construction of eLearning courses (most typically using Articulate software).

Job Description:

1. Ensure that Health and Safety is the number one goal by following policies, processes, and acting in a safe manner always
2. Support instructional design needs across all Clean Harbors.
3. Understand cognitive flow, chunking, and sequencing of information in a manner best suited to meet the learning outcomes.
4. Analyze instructional design project requirements and work with the SME around scope and solution.
5. Design, develop and edit online course content using various authoring tools.
6. Design interactive eLearning content including activities and assessments to enhance learner engagement.
7. Create storyboards and design specifications to be used as blueprint instructions for content development.
8. Write scripts for eLearning content and video.
9. Analyze, update, and refine existing online content.
10. Communicate accurately and succinctly with other team members.
11. Collaborate with subject matter experts, team members, and project managers to understand course requirements, key learning objectives and audience definitions.
12. Evaluate the effectiveness of training programs and provide recommendations to improve learner engagement and content retention.
13. Escalate any issues affecting the timeliness or scope of the instructional design/development project.
14. Expertise in industry-standard design or authoring tools such as Articulate 360 and Synthesia.
15. Experience in managing multiple priorities in a dynamic and fast-paced environment
16. Basic knowledge of LMS.
17. Experience with HTML and audio and video editing software preferred.
18. Work towards continuous skill enhancement through mentoring and training.

 

Other Requirements:

• 5 – 10 years of experience as an Instructional Designer/ eLearning developer
• Strong working knowledge of Articulate 360 and Synthesia 
• Excellent verbal/written communication skills
• Good writing skills, and organizational and operational understanding
• An eye for detail and a knack for storytelling
• Able to work independently
• Strong interpersonal skills and relationship-building skills

Experience Level

Mid Level