Birlasoft Limited

Program Manager

Birlasoft Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Program Manager

Area(s) of responsibility

.

  • Responsible for Leading Production Support projects consisting of Mission critical applications in 24*7 support model
  • Manage client relationships and handle their expectations.
  • Ensure services meet agreed-upon service level agreements (SLAs)
  • Oversee service delivery processes and procedures
  • Identify and rectify service delivery issues, including conducting root cause analysis.
  • Implement service improvement plans.
  • Coordinate and manage project teams and service providers.
  • Ensure the delivery team is adequately trained and resourced.
  • Collaborate effectively with internal and external stakeholders to ensure seamless delivery

Skills with M/O flag are part of Specialization

Scrum - PL4 (Mandatory)
Help the tribe -PL4 (Behavioural)
Software Configuration - PL2 (Optional)
Think Holistically -PL4 (Behavioural)
Win the Customer -PL4 (Behavioural)
One Birlasoft -PL4 (Behavioural)
Results Matter -PL4 (Behavioural)
Stakeholder Relationship Management -PL3 (Functional)
Get Future Ready -PL4 (Behavioural)
Demand Management -PL3 (Functional)
Change Control -PL4 (Functional)
P&L Management -PL3 (Functional)
Account Management -PL2 (Functional)
Quality Assurance -PL3 (Functional)
Programme Management -PL2 (Functional)
Estimation & Scheduling -PL4 (Functional)
Enterprise And Business Architecture - PL3 (Mandatory)
Project Management -PL4 (Functional)
Change management - PL3 (Mandatory)
Team Management -PL3 (Functional)
Agile Safe - PL4 (Mandatory)
Proposal Building -PL2 (Functional)
Requirements Definition And Management -PL4 (Functional)

Experience Level

Mid Level

Job role

Work location
Work locationINDIA - HYDERABAD - BIRLASOFT OFFICE, IN
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

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