Receptionist / Front Office Executive

Welcome and professionally attend to students, parents, visitors, and guests.

Handle incoming and outgoing calls and direct them to the appropriate department.

Respond to basic student and visitor queries and guide them to the relevant counsellor or team member.

Manage front-desk activities and maintain a professional reception area.

Schedule and coordinate appointments with counsellors and management.

Maintain visitor records, appointment details, and front-office documentation.

Receive, sort, and distribute courier items, documents, and correspondence.

Coordinate with counsellors and other departments regarding student appointments and walk-ins.

Maintain accurate records of daily walk-ins, enquiries, and appointments.

Assist with basic administrative and office coordination tasks.

Ensure stationery and front-office requirements are maintained.

Follow up on appointments and help maintain smooth student flow within the office.

Handle confidential information professionally and maintain student privacy.

Support the team during seminars, student events, workshops, and promotional activities when required.