Receptionist / Front Office Executive

Position: Front Office / Dental Receptionist

Experience: Minimum 1–2 years of experience in a dental clinic, hospital, or healthcare setting

Location: Nallagandla ; Srinagar Colony ; Manikonda

Employment Type: Full-time

Dental Front Office Receptionist to manage the reception area and provide excellent patient service. The ideal candidate must have prior dental clinic or hospital/healthcare front-office experience and be comfortable handling patient appointments, calls, billing, and administrative responsibilities.

• Key ResponsibilitiesGreet and welcome patients in a professional and courteous manner.
• Manage patient appointments, scheduling, confirmations, cancellations, and follow-ups.
• Handle incoming and outgoing calls and respond to patient inquiries.
• Register new patients and maintain accurate patient records.
• Coordinate with dentists, doctors, and clinical staff to ensure smooth patient flow.
• Handle billing, payments, receipts, and basic insurance-related documentation.
• Explain clinic procedures, appointment details, and payment information to patients.
• Maintain confidentiality of patient information and follow healthcare privacy standards.
• Manage emails, messages, reports, and other front-office documentation.
• Maintain a clean, organized, and welcoming reception area.
• Follow up with patients regarding appointments, treatment plans, and pending payments when required.
• Perform other administrative duties assigned by management.

• Previous experience in a dental clinic, hospital, or healthcare setting.
• Minimum 1–2 years of relevant front-office/reception experience preferred.
• Excellent communication and interpersonal skills.
• Pleasant personality with a patient-focused approach.
• Good computer skills and familiarity with MS Office or clinic management software.
• Ability to multitask and work efficiently in a busy clinical environment.
• Good organizational and time-management skills.
• Professional appearance and attitude.
• Ability to maintain patient confidentiality.
• Preferred SkillsKnowledge of dental terminology and procedures.
• Experience with dental/medical appointment scheduling software.
• Basic knowledge of medical/dental billing and insurance processes.
• Previous experience coordinating with doctors, dentists, and clinical teams.