RTO Telecaller - Kannada
Monksays Superfoods Private LimitedFixed
₹14,000 - ₹15,000
Average Incentives*
₹8,000
Earning Potential
₹23,000
Fixed
₹14,000 - ₹15,000
Average Incentives
₹8,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
60 applicants
Benefits include: PF, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
Contact customers regarding RTO (Return to Origin) orders.
Verify customer interest in receiving the order again.
Confirm and update customer delivery address and contact details.
Resolve delivery-related issues, including:
- Incorrect or incomplete address
- Customer unavailable during delivery
- Delivery attempt failures
- Delivery partner issues
- Pincode corrections or changes
Verify OTP requirements and assist customers with:
- OTP confirmation
- OTP cancellation (where applicable)
Resolve payment-related issues, including:
- COD amount clarification
- Amount mismatch
- Payment confirmation
Coordinate with India Post for re-dispatch of confirmed RTO orders.
Share delivery updates and tracking information with customers.
Maintain accurate records of customer conversations and order status.
Follow up with customers until the order is successfully delivered or closed.
Escalate unresolved issues to the appropriate internal teams.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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