Telecaller

Telecaller – Job Description

We are looking for an enthusiastic and well-spoken Telecaller to handle admission-related enquiries for the school. The candidate will be responsible for making outbound calls to prospective parents, explaining the school's academic programmes, sharing admission details, addressing basic queries, and encouraging parents to visit the campus.

Key Responsibilities:

• Make outbound calls to prospective parents and student enquiries.
• Explain courses, academic programmes, facilities, and admission procedures.
• Follow up with interested parents and maintain enquiry records.
• Schedule campus visits and admission counselling sessions.
• Handle incoming calls and respond to basic admission queries.
• Maintain daily call reports and update enquiry status.
• Coordinate with the admission and counselling team.

Required Skills: Good communication and convincing skills, fluency in Telugu and English (Hindi preferred), basic computer knowledge, and a pleasant telephone manner. Prior telecalling or admission counselling experience is preferred.