Operations Executive

Sudarshan Solar And Electrical Solutions

#AapkaUrjaSaarthi

Job Description – Operations Executive (Solar)

Company Name: Sudarshan Solar And Electrical Solutions

Job Title: Operations Executive – Solar

Job Role / Category: Operations

Industry: Solar Power / Solar EPC

Job Type: Full Time

Shift: Day Shift

Work Type: Office & Field Job

Job Location: Indore, Madhya Pradesh

Salary: ₹18,000 – ₹25,000 per month, fixed

Experience Required: Minimum 2 years

Education: Minimum 12th pass

Languages: Hindi, basic English and local/regional language

Age Preference: 18–35 years, subject to applicable law and role requirements

Assets: Laptop & Bike (preferred)

Hiring Area: Indore and nearby areas

Walk-in Interview: No. Interview details will be shared with shortlisted candidates.

1. About the Role

Sudarshan Solar And Electrical Solutions is looking for an experienced and responsible Operations Executive – Solar to support and coordinate the complete solar installation business in and around Indore. The role will coordinate between the office, sales team, technical team, installation technicians, customers, vendors and government compliances to ensure that solar projects move smoothly from lead generation and documentation to installation, commissioning, service and customer handover. The ideal candidate must have practical experience in a solar installation or solar EPC company. The candidate should understand solar project workflows, be comfortable coordinating people and field activities, and be capable of handling portals, documentation, customer communication, schedules and daily operational reporting.

2. Key Responsibilities

• Coordinate daily operations for residential rooftop and eligible small commercial solar projects.
• Plan and allocate site surveys, installations, service visits, inspections, commissioning and customer handovers.
• Coordinate office and field teams, communicate instructions clearly, track completion and follow up until closure.
• Manage project documentation and backend work on platforms such as PM Surya Ghar, MPEB Urjas portal and other relevant government or DISCOM portals, as applicable.
• Coordinate customer KYC, electricity bills, approvals, subsidy-related documents, net-metering work and commissioning records.
• Handle customer queries, complaints, follow-ups and service requests professionally and within committed timelines.
• Coordinate with vendors, technicians, logistics providers and installation teams for material, tools, transport and site readiness.
• Check material movement, challans, delivery records, site requirements and basic inventory coordination.
• Prepare daily schedules, task lists, status updates, MIS reports and escalation reports for management.
• Use WhatsApp, Google Maps, Porter or similar conveyance applications and other mobile tools for field coordination.
• Maintain Excel and Google Sheets records, calculations, project trackers, customer status and pending-work reports.
• Participate in management meetings to plan priorities, solve operational issues and align teams.
• Explain the project process and next steps clearly to customers and internal team members.
• Identify delays, gaps and risks and take ownership of solving them or escalating them promptly.
• Follow company SOPs, safety practices, approval processes, documentation standards and customer-service guidelines.

3. Candidate Profile

• Experienced professional with at least 2 years of hands-on experience in a solar installation, solar EPC or rooftop solar company.
• Practical understanding of solar installation workflow, rooftop feasibility, structure, modules, inverter, cabling, earthing, net metering and project handover.
• Experience operating or coordinating government and DISCOM portals, preferably PM Surya Ghar and MPEB Urjas portal.
• Comfortable managing multiple tasks, people, customers, sites and deadlines at the same time.
• Clear communicator with strong coordination, planning, follow-up and problem-solving ability.
• Willing to travel locally for customer visits, site work, vendor coordination and service requirements.
• Own Laptop and two-wheeler with valid driving licence preferred for field movement.

Good to Have

• Diploma or graduation in any stream; electrical or technical qualification is an advantage.
• Experience with subsidy, net-metering, DISCOM liaisoning or solar loan documentation.
• Working knowledge of Google Workspace (Email, Docs, Sheets), MS Excel, WhatsApp Business and digital records.
• Basic knowledge of AI tools for drafting, reporting, data organisation or productivity.
• Experience supervising technicians or field teams.

4. Key Skills

• Solar operations and installation coordination.
• PM Surya Ghar and MPEB Urjas portal handling.
• Documentation and backend process management.
• Team coordination and daily scheduling.
• Customer handling and complaint resolution.
• Site visit and service-visit planning.
• Vendor and technician coordination.
• Multitasking and task prioritisation.
• Problem-solving and follow-up.
• Excel and Google Sheets.
• Google Docs and email drafting.
• WhatsApp and WhatsApp Business.
• Google Maps and conveyance applications.
• Basic calculations and MIS reporting.
• Clear communication in Hindi and basic English.
• Ownership, discipline and outcome orientation.

5. Education and Experience

Minimum Education: 12th pass.

Preferred Education: Diploma or graduate qualification. Technical or electrical education will be an advantage.

Minimum Experience: 2 years in Solar Business.

Prior experience in a solar installation or solar EPC company is mandatory for this role. General operations experience without solar-industry exposure may not be sufficient.

6. Salary, Incentives and Benefits

• Fixed salary: ₹18,000 – ₹25,000 per month, depending on experience, skills and interview performance.
• Outdoor travel allowance as per company policy.
• Petrol allowance or reimbursement for approved field visits as per company policy.
• Food allowance for approved official travel or field work as per company policy.
• Business mobile and data usage reimbursement, if applicable and approved under company policy.
• Training and operational orientation will be provided.
• Opportunity to grow into: Team Leader / Operations Manager.
• Career growth will depend on performance, responsibility, discipline and business contribution.

7. Work Schedule

• Full-time, day-shift role.
• Normally 6 working days per week.
• Weekly off as per company policy.
• Work will involve office coordination and field visits.
• Candidates must be reasonably flexible for customer requirements, site schedules, commissioning, service emergencies and operational deadlines.
• Working hours and weekly-off arrangements will be governed by company policy and applicable law.

8. Personality and Work Approach

The candidate should be:

• Positive, energetic and comfortable speaking with customers, technicians, vendors and team members.
• Responsible and outcome-oriented.
• Proactive and willing to take ownership of assigned work.
• Comfortable managing multiple tasks at the same time.
• Capable of planning, coordinating and following up without repeated instructions.
• Respectful towards customers and colleagues.
• Disciplined and committed to accurate reporting.
• Willing to learn and continuously improve solar knowledge.
• Comfortable working in the field and travelling locally.
• Careful with customer, company, vendor and project information.
• Ready to accept feedback and improve performance.

9. Application Process

Interested candidates may send their updated CV to:

Email: info@sudarshansolar.in

Subject line: [Candidate Name] – Operations Executive

Candidates should mention the following details in their CV or email:

• Total work experience.
• Solar-industry experience.
• Current location.
• Expected salary.
• Notice period.
• Laptop, Two-wheeler and driving licence status.
• Experience with PM Surya Ghar or MPEB Urjas portal, if any.

Only shortlisted candidates will receive interview details.

This is not a walk-in interview.