Customer Care Executive
Acutementors India Private LimitedFixed
₹14,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹14,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
92 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Customer Support Executive – Myntra
Processes: Outbound Calling | Inbound Voice | L2 Blended (Email + Voice)
Eligibility
Minimum 12th Pass / Undergraduate
Freshers & experienced candidates can apply
Experienced candidates: Minimum 6 months BPO experience with valid documents
Good communication skills (Skill Level 4+)
Typing speed: 25 WPM for Voice/Outbound | 35 WPM for L2
Original marksheet required at the time of joining
Freshers must have Aadhaar-seeded nationalized bank account and should not have previously worked under NAPS
Shift Details
9-hour shift
Working window: 7 AM – 9 PM for Outbound
Working window: 7 AM – 2 AM for Inbound & L2
Male candidates: Rotational shifts
Female candidates: Day shifts (Outbound)
Key Responsibilities
Handle customer calls and queries professionally
Provide accurate resolutions and maintain customer satisfaction
For L2: Handle Email + Voice interactions
For Outbound: Achieve the required daily calling target
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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