Dispatch And Operations Associate

*Job Title:* Dispatch & Operations Executive

*Company:* Aakarima Ventures LLP

*Location:* Indore, Madhya Pradesh

*Salary:* ₹17,000 – ₹21,000 per month (based on experience)

*Experience:* 1–3 years in billing, dispatch, store or warehouse operations (FMCG / food preferred)

*Employment Type:* Full-time, on-site

*About Us*

EatNack is a fast-growing food brand from Indore, built on a 60+ year family food legacy. We make ready-to-eat meals, roasted nuts and snacks, sold through quick-commerce platforms, distributors, institutional clients and export markets. We're a startup, so this role has real ownership and room to grow.

*Role Summary*

You'll run day-to-day operations from order to delivery: billing, dispatch, inventory, stock control, basic quality checks and order coordination. Every order should go out accurately, on time and properly documented.

*Key Responsibilities*

Billing & Documentation

•⁠ ⁠Prepare GST-compliant tax invoices, delivery challans and credit/debit notes

•⁠ ⁠Maintain billing records and share daily sales and dispatch data with management

•⁠ ⁠Coordinate with accounts on payment follow-ups and pending receivables

Order Processing & Coordination

•⁠ ⁠Receive and process orders from distributors, quick-commerce platforms (Blinkit, Zepto, Swiggy Instamart, BigBasket etc.), institutional clients and direct customers

•⁠ ⁠Handle purchase orders (POs), confirm quantities and flag shortfalls in advance

•⁠ ⁠Book delivery appointments and slots on platform portals where required

•⁠ ⁠Coordinate with production, packing and transport teams so orders are ready on time

•⁠ ⁠Communicate order status, delays or issues to clients and management promptly

Dispatch & Logistics

•⁠ ⁠Plan and execute daily dispatches as per order priority and delivery timelines

•⁠ ⁠Coordinate with transporters, courier partners and delivery vendors

•⁠ ⁠Ensure correct packing, labelling, carton marking and documentation for every shipment

•⁠ ⁠Maintain dispatch register with LR/AWB numbers, vehicle details and delivery proof

•⁠ ⁠Track shipments until delivery and resolve transit issues

Inventory & Stock Management

•⁠ ⁠Maintain accurate records of finished goods, raw material and packaging material stock

•⁠ ⁠Record all stock inward and outward in the system/register on the same day

•⁠ ⁠Conduct daily/weekly stock checks and monthly physical stock audits

•⁠ ⁠Follow FIFO/FEFO (first expiry, first out) strictly

•⁠ ⁠Raise alerts for low stock, near-expiry items and slow-moving products

•⁠ ⁠Keep the storage area organised, labelled and clean

Quality Control (Basic)

•⁠ ⁠Check finished goods before dispatch for packaging damage, seal quality, labelling, batch number and expiry/MRP printing

•⁠ ⁠Make sure no near-expiry, damaged or non-conforming product is dispatched

•⁠ ⁠Record and report returns, rejections and damages with reasons

•⁠ ⁠Support hygiene and storage standards as per FSSAI guidelines

Reporting

•⁠ ⁠Share a daily MIS covering orders received, dispatched and pending, plus stock position

•⁠ ⁠Maintain order tracking sheet with status of every open order

•⁠ ⁠Report issues, delays and discrepancies to management immediately

*Requirements*

•⁠ ⁠Graduate in any discipline (B.Com preferred)

•⁠ ⁠Working knowledge of Tally / Busy or similar billing software

•⁠ ⁠Good with MS Excel / Google Sheets (basic formulas, data entry, reports)

•⁠ ⁠Understanding of GST invoicing and e-way bills

•⁠ ⁠Comfortable doing both desk work and on-floor work (stock checks, dispatch supervision)

•⁠ ⁠Organised, detail-oriented and reliable with numbers

•⁠ ⁠Good communication in Hindi; working English for emails and portals

*Good to Have*

•⁠ ⁠Experience with quick-commerce or e-commerce order handling (seller portals, POs, appointments)

•⁠ ⁠Experience in food / FMCG warehousing or distribution

•⁠ ⁠Two-wheeler for local coordination when needed

*What We Offer*

•⁠ ⁠Hands-on exposure to the complete operations of a growing food brand

•⁠ ⁠Direct work with the founder

•⁠ ⁠Growth into an Operations Manager role as the business scales

*How to Apply:* Apply through this portal or send your CV to ak@eatnack.com with subject "Operations & Dispatch Executive."