Retail Store Manager

We are seeking an energetic, results-driven, and customer-focused Store Manager to lead daily operations at our retail garment store. The ideal candidate has a strong background in fashion retail, exceptional leadership skills, and a proven track record of driving sales while maintaining high standards of visual merchandising and customer satisfaction.

• Key Responsibilities1. Sales & Business Growth: Drive Revenue: Set, monitor, and achieve daily, weekly, and monthly sales targets.
• Customer Experience: Ensure the sales team delivers exceptional, personalized styling and customer service to build long-term client relationships and high retention.
• Promotions & Events: Execute in-store promotional campaigns, festive sales events, and social media-driven marketing initiatives seamlessly on the shop floor.
• 2. Team Leadership & Management: Training & Coaching: Train staff on product knowledge, fabric care, upselling techniques, and customer handling.
• Scheduling: Manage staff rosters and shift planning to ensure optimal floor coverage during peak shopping hours and weekends.
• Performance Tracking: Set individual sales goals for floor staff, conduct performance reviews, and motivate the team to achieve targets.
• 3. Inventory & Stock ManagementStock Control: Conduct regular stock audits, monitor inventory levels, and manage replenishment to prevent dead stock or stockouts.
• Merchandise Handling: Oversee the receiving, tagging, quality checking, and proper storage of new garment shipments.
• Shrinkage Control: Implement loss prevention strategies and maintain accurate records to minimize inventory shrinkage or damage.
• 4. Visual Merchandising & Store Standards: Floor Appeal: Maintain high visual merchandising standards—ensuring windows, mannequin displays, racks, and shelves are neat, clean, and styled attractively to draw in foot traffic.
• Brand Consistency: Ensure correct sizing, color-blocking, and seasonal collections are prominently and intuitively displayed.
• Store Maintenance: Oversee general store upkeep, cleanliness, and fixture maintenance.
• 5. Administrative & Operational Control: Cash Management: Handle cash counters, daily sales reconciliations, POS system operations, and safe drops.
• Compliance: Ensure adherence to local labor laws, safety regulations, and store policies.
• Reporting: Prepare and submit daily/weekly sales reports, customer feedback summaries, and stock requirements to management.
• Requirements & Qualifications: Experience: Minimum 2 to 4 years of retail management experience, preferably within the apparel/fashion sector.
• Skills:
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• Strong leadership and interpersonal communication skills.
• Excellent understanding of garment fabrics, sizing, trends, and customer styling.
• Basic proficiency in retail POS software and inventory management tools.
• Goal-oriented with strong problem-solving abilities.
• Education: High school diploma or Bachelor’s degree in Business Administration, Fashion Retail, or a related field.