Operation Executive

We are looking for a responsible and proactive Business Operations Manager who can independently manage the day-to-day operations of our business and ensure that work is completed on time.

The person will be responsible for coordinating staff, customers, vendors, sales activities and payment follow-ups.

Key Responsibilities:

- Manage the day-to-day operations of the business.

- Coordinate and supervise staff and make sure assigned work is completed.

- Monitor ongoing work, sales and customer requirements.

- Follow up regularly with customers for pending/outstanding payments.

- Maintain and update payment and outstanding records.

- Coordinate with customers, suppliers, vendors and staff.

- Track pending tasks, orders, deliveries and commitments.

- Identify operational problems and take appropriate action to resolve them.

- Ensure that important deadlines and commitments are followed.

- Prepare daily/weekly updates for the owner regarding business activities, payments and pending work.

- Handle calls, WhatsApp communication and other business coordination.

- Take responsibility for getting things done rather than waiting for instructions for every task.

Candidate Requirements:

- 2–5 years of experience in business operations, sales, administration, collections, accounts or a similar role.

- Good communication and negotiation skills.

- Strong follow-up skills, especially for payment collection.

- Basic knowledge of Excel/Google Sheets.

- Good understanding of day-to-day business operations.

- Must be responsible, trustworthy and able to work independently.

- Should be comfortable speaking with customers and staff.

- Must have a problem-solving and ownership-oriented attitude.