Customer Care Executive

Job Description: Customer

Support Executive

Position: Customer Support Executive

Location: Jaipur, Rajasthan

Company: Nangia Group of Companies

Salary: 17-25K Monthly with additional perks and benefits

Job Type: Full time employment

Job Overview:

We are looking for a Customer Support Executive to handle customer coordination, billing, and operational support activities. The ideal candidate should have strong communication skills, attention to detail, and the ability to manage multiple tasks effectively.

Key Responsibilities:

·       Prepare and share quotations with clients as per requirements.

·       Process billing and maintain accurate records of invoices.

·       Arrange and coordinate transportation/logistics for customer orders.

·       Follow up with clients for timely payments and maintain outstanding records.

·       Address basic customer inquiries and provide updates regarding orders and services.

·       Coordinate with internal teams (sales, accounts, logistics) for smooth order execution.

·       Maintain customer records and documentation systematically in CRM/ERP.

·       Assist in streamlining support processes and suggest improvements.

Requirements:

• Female candidates preferred.

·       Educational Background: Candidates from a Science background preferred.

·       Experience: 0–2 years in customer service, billing, or office coordination roles.

·       Strong communication and documentation skills.

·       Basic knowledge of MS Office (Excel, Word) and comfort with billing systems.

·       Good organizational skills with the ability to multitask.

·       Patience, professionalism, and customer-focused attitude.

·       Bachelor’s degree preferred.

·       Commitment: Selected candidates will be required to sign a 2-year agreement (after successful completion of probation period).

How to Apply:

Interested candidates can send their updated resume to hrmanager@nangiatraders.com

Nangia Group of Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us:

We are a group of companies, established as Nangia Traders in 1987. We have a diversified business prospect through which we work in four segments: Mining, Construction, Municipal Water Supply and Industries. On our way, however, we took new aspects on-board such as courage, leadership, initiative and motivation. They not only help us extend our know-how, they also enable us to offer our customers solutions and services no-one else can, thus creating us one of the leading trading houses of the state. With a highly motivated team of engineers, we believe in selling through quality not commercially. The products that we have in our baskets are the leaders in their segment and making them the leaders in our market is the strength that we show.

Head Office Address: B-47, MAHAL YOJNA BEHIND AKSHAY PATRA, JAGATPURA, JAIPUR, Rajasthan, India