E-Commerce Manager

Hiring: E-commerce Manager

Company: RK Handicrafts and Exporters

Brand: Craft Junky

Location: Jaipur, Rajasthan

Job Type: Full-Time | On-Site

Experience: 3–5+ Years in E-commerce Management

About Us

RK Handicrafts and Exporters is a Jaipur-based manufacturer and exporter of handcrafted leather journals, notebooks, diaries, planners, and premium stationery products. Through our brand, Craft Junky, we serve customers and wholesale buyers across India and international markets.

We are looking for an experienced and result-oriented E-commerce Manager to manage and grow our online business across multiple marketplaces, including Indian and international platforms.

The ideal candidate should have hands-on experience managing multiple e-commerce platforms, improving product listings, increasing sales, optimizing profitability, and developing strategies for business growth.

Key Responsibilities

1. Marketplace Management

• Manage day-to-day operations across multiple e-commerce platforms, including:
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• 
  
• Amazon India and international Amazon marketplaces
• Flipkart
• Etsy
• Shopify / Company Website
• Meesho
• Walmart Marketplace
• Explore and manage additional marketplaces as the business expands
• Maintain product listings, pricing, inventory, orders, and account health
• Monitor marketplace performance and resolve listing, catalog, and account-related issues

2. Product Listing & SEO Optimization

• Create and optimize product titles, bullet points, descriptions, backend keywords, and tags
• Conduct keyword research to improve product visibility and organic rankings
• Optimize product images, infographics, and A+ Content where applicable
• Identify listing errors and implement strategies to improve conversion rates

3. Sales Growth & Marketing

• Develop strategies to increase sales, revenue, and customer acquisition
• Manage and optimize marketplace advertising campaigns, including Amazon PPC and other relevant marketplace advertising tools
• Monitor advertising performance, ROAS, ACOS, and conversion rates
• Identify new growth opportunities across domestic and international markets
• Plan promotional campaigns, seasonal offers, and discount strategies

4. Inventory & Order Management

• Coordinate with the production, warehouse, and dispatch teams to maintain inventory availability
• Monitor stock levels and prevent overselling and stockouts
• Manage order processing, cancellations, returns, refunds, and customer issues
• Coordinate with shipping partners and track international shipments when required

5. B2B Wholesale & International Sales

• Manage and grow wholesale business through platforms such as Faire
• Optimize wholesale product catalogs, pricing, and product presentations
• Handle retailer inquiries, bulk orders, and customized product requests
• Identify opportunities to expand into the USA, UK, Europe, Australia, Canada, and other international markets

6. Analytics, Reporting & Profitability

• Track sales, revenue, conversion rates, advertising expenses, and marketplace performance
• Prepare weekly and monthly sales reports
• Analyze product-level profitability after marketplace commissions, advertising, shipping, and other expenses
• Identify underperforming products and recommend corrective actions
• Maintain accurate marketplace data and performance dashboards

7. Team Coordination & Business Development

• Coordinate with the photography, design, production, packaging, and dispatch teams
• Work with management to establish sales targets and growth strategies
• Stay updated on marketplace policies, algorithm changes, and new e-commerce opportunities
• Take ownership of marketplace performance and work toward achieving business targets

Required Skills & Qualifications

• 3–5+ years of hands-on experience in e-commerce or marketplace management
• Proven experience managing multiple e-commerce platforms simultaneously
• Strong knowledge of Amazon Seller Central, Etsy, Flipkart, Shopify, Meesho, and B2B platforms such as Faire
• Experience with international marketplaces and cross-border e-commerce
• Excellent understanding of marketplace SEO, keyword research, listing optimization, and catalog management
• Practical experience with PPC advertising and sales performance analysis
• Strong knowledge of Excel or Google Sheets, including sales reports and profitability calculations
• Understanding of inventory management, order fulfillment, returns, and customer service
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and take ownership of business results

Preferred Qualifications

• Experience working with manufacturers, exporters, handicraft brands, leather goods, stationery, or lifestyle products
• Experience managing US and European marketplace operations
• Knowledge of international shipping, export documentation, and cross-border fulfillment
• Experience growing both D2C and B2B wholesale businesses
• Experience with marketplace analytics and reporting tools

Key Performance Indicators (KPIs)

The selected candidate will be evaluated on:

• Monthly sales and revenue growth
• Improvement in organic product rankings and listing visibility
• Advertising efficiency and profitability
• Conversion rate improvement
• Product listing quality and catalog accuracy
• Inventory availability and order fulfillment performance
• Growth in wholesale orders and international sales
• Overall marketplace profitability

What We Offer

• Opportunity to work with a growing handicraft manufacturing and export business
• Exposure to domestic and international e-commerce markets
• Opportunity to take ownership of multiple sales channels
• Professional growth and performance-based incentives, subject to company policy

How to Apply

Interested candidates can share their updated resume along with details of their previous e-commerce experience.

Please mention the following in your application:

1. Which e-commerce platforms have you managed?
2. What was the approximate monthly sales revenue of the accounts you handled?
3. Which international marketplaces have you worked with?
4. Do you have hands-on experience with Amazon PPC and marketplace SEO?
5. What measurable sales growth have you achieved in your previous role?

Apply Now: Send your resume to [Insert Email Address] or contact [Insert Phone Number].