Operation Manager
Poonam Management & ServicesFixed
₹50,000 - ₹51,000
Average Incentives*
₹5,000
Earning Potential
₹56,000
Fixed
₹50,000 - ₹51,000
Average Incentives
₹5,000
Earning Potential
₹56,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
31 applicants
Benefits include: Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Flexible Working Hours, Laptop, ESI (ESIC)
Job Description
1. Core Operations & Daily Routine
Daily Monitoring: Your primary responsibility is to check daily pendency.
Case Management: Every Location Manager must focus on "Overtime" (OT) cases. Prioritizing the closure of these cases is mandatory.
TAT (Turnaround Time): Managers must understand the gravity of TAT for our clients. Meeting deadlines is non-negotiable .
2. Business Growth & Client Relations .
Volume Analysis: Managers must track monthly business volumes for every client.
Proactive Retention: If a client’s business volume drops, the manager must schedule a personal meeting the following month to resolve any issues.
Client Engagement: It is mandatory for all managers to send monthly Zoom meeting invitations to their respective clients.
3. Team Management & Training
Backup Planning: Having a backup plan for every team member is mandatory to ensure work never stops.
Internal Training: Managers must conduct weekly joint discussions/training with the back-office team and at least one session per month with the samplers.
Developing Talent: Use weekly meetings to train "untrained" staff and make them productive.
Counseling: Regularly sit with the HR Manager to counsel non-productive team members.
4. HR, Hiring, and Productivity
Performance Reviews: At the start of each month, managers must discuss team productivity, non-productivity, and action plans with HR and the Director.
Hiring Protocol: For new hiring or team support, managers must email HR with a proper Job Description (JD).
Leave Management: Managers must approve or reject leaves on time.
5. Leadership & Accountability
Field Coordination: Coordinate with Field In-charges to plan monthly training and seeding for the field team.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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