Operations Executive

Customer Engagement & Business Development Associate

▪ Reporting to Operations Head

Role Objective: To work closely with the Operations Head at Front office at Jaipur centre, and liaison with the HQ, and Clients team, getting new leads.

Responsibilities include:

• Conducting tours to execute sales strategy and maintain high occupancy. Developing programs to increase occupancy and make profitable use of its office space facilities.

• Coordinating marketing and promotional activities to meet members' needs, working closely with other office staff to ensure members are satisfied with the facilities and their time there.

• Identifying the factors that shape your office's appeal to customers.

• Speaking to guests in person or in follow-up calls.

• Developing strong customer relationships to build a stable revenue base and ensure high levels of repeat business.

• Liaising and work closely with other members of the management team to identify marketing priorities.

• Review future booking levels to plan dates for promotions to increase occupancy rates.

• Inputting and maintaining accurate data across various platforms, including Invoicing, Site access control, Internet access and Printers.

• Liaisoning with the facilities team on building operations and maintenance

• Resolving member complaints through neutral fact investigation, and resolving with management and site operations team support

Desired Skills and Experience:

▪ 1 - 2 years of work experience in administration, or business operations.

▪ Strong verbal and written communication skills.

▪ Self-starter who has the ability to work independently.

▪ Exceptional organizational and multitasking skills.

▪ Ability to connect well with people; warm and approachable.

▪ High hustle quotient: willing to get their hands dirty, as necessary, to move fast and get things done.

About Company:

Nimble Cowork is a platform that aims to bring freelancers, start-ups, and SMEs together under one roof to promote an innovative economy. We offer Ready-to-Use seating and Private cabins in our furnished co-working and managed office spaces in the neighborhood of the business district Cyber City Gurgaon & C-scheme, Jaipur.