Order to Cash Operations Senior Analyst - Voice

Order to Cash Operations Senior Analyst - Voice

Skill required: Order to Cash - Cash Application Process
Designation: Order to Cash Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Cash Applications Agent will be responsible for performing daily payment applications allocated by the leads in a timely and accurate manner.
What are we looking for? • Business or Finance Graduates • Minimum of 5-8 years experience • Written and spoken ability to communicate in English for Accenture interaction • Responsibility and accuracy in the completion of tasks received • Flexibility, especially in the monthly or quarter or year-end closing • Experience with accounting systems • Microsoft Office skills
Roles and Responsibilities: • Maintain attention to detail and efficiently execute assigned tasks. • Investigate payments and related remittance data from various sources, including checks, electronic payments, and customer portals. • Responsible for processing payments in line with approved DTPs. • Apply payments accurately to the correct customer accounts in the company s system. • Resolve discrepancies between received payments and invoice amounts. • Provide accurate information to all inter-dependent groups, adhering to strict deadlines. • Timely response and avoid inconsistency. • Review and discuss with leads for any situations which are outside of DTP and no deviation from DTP is performed • Participate in cross-functional teams to address business process issues.