Senior Tele Caller

Job Title: Telecaller / Telecalling Executive

Company: Meta Big Bazaar Retail Pvt. Ltd.

Department: Sales & Marketing

Job Type: Full-Time

Job Summary

We are looking for an enthusiastic, confident, and well-spoken Telecaller who can communicate with potential customers, generate business leads, schedule meetings, and coordinate with the sales and franchise development teams.

Key Responsibilities

Make daily outbound calls to potential customers, business leads, and franchise prospects.

Explain company products, services, business opportunities, and franchise models.

Generate quality leads and convert potential prospects into interested customers.

Schedule appointments and meetings for the sales and management teams.

Understand customer requirements and respond to their queries professionally.

Follow up regularly with interested clients through calls and WhatsApp.

Share company presentations, brochures, and business proposals with prospects.

Maintain daily calling records, lead databases, and follow-up reports.

Coordinate with the sales and franchise teams to ensure timely follow-ups.

Achieve daily, weekly, and monthly calling and appointment targets.

Daily Work Requirements

Make 80–100 outbound calls per day.

Generate qualified business leads.

Schedule minimum 3–5 meetings per day.

Follow up with existing and interested customers.

Submit a daily calling and performance report to the reporting manager.

Required Skills & Qualifications

Good communication skills in Hindi and basic English.

Confident and professional telephone etiquette.

Basic computer knowledge and MS Excel skills.

Ability to convince customers and handle objections.

Positive attitude and target-oriented approach.

Previous telecalling or sales experience will be preferred.

Performance Parameters (KPIs)

Number of calls made per day.

Number of qualified leads generated.

Number of meetings and appointments scheduled.

Follow-up efficiency.

Lead conversion ratio.

Monthly target achievement.

Reporting To

Sales Manager / Business Development Manager.

Our Expectations

We need a hardworking, responsible, and result-oriented individual who can help Meta Big Bazaar expand its customer network, generate business opportunities, and grow its franchise network across India.