Team Leader
Kwikster Consulting and Technology OPC Private LimitedFixed
₹25,000 - ₹35,000
Average Incentives*
₹5,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹35,000
Average Incentives
₹5,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 15 Sep 2026 - 24 Sep 2026 | Time: 07.00 pm - 08.00 pm...
14 applicants
Job Description
Manage, supervise, and motivate a team of Customer Support Executives.
Monitor daily team performance, productivity.
Handle customer escalations and provide appropriate resolutions.
Monitor call quality and ensure compliance with company and client standards.
Track KPIs such as conversion, call quality, productivity, attendance, and customer satisfaction.
Conduct regular team briefings, coaching, and performance feedback sessions.
Support team members in achieving individual and team targets.
Prepare and share daily/weekly performance reports with management.
Coordinate with QA, HR, Operations, and management for smooth process functioning.
Ensure proper adherence to US process guidelines, policies, and procedures.
Identify performance gaps and implement corrective action plans.
Assist in training and onboarding of new team members.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jaipur at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 30 Sept 2026. For more details, download apna app and find Night Shift jobs in Jaipur . Through apna, you can find jobs in 64 cities across India. Join NOW!