Telecalling Executive

·        Lead Generation

·        Answering phones and explaining the product and services offered by the company.

·        Contacting existing customers as well as prospective customers using scripts.

·        Obtaining customer information and other relevant data.

·        Asking questions to the customer and understanding their specifications.

·        Resolving queries and issues related to the products and services.

·        Making recordings of all the sales phone calls and sales deals.

·        Taking and processing product orders in a professional manner.

·        Maintaining the database of the customers on a regular basis.

·        Suggesting solutions based on customer’s needs and requirements