CRM Executive
Rohin's Jewellery House Private LimitedFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Job highlights
Urgently hiring
4 applicants
Benefits include: Overtime Pay
Job Description
Handle customer queries through phone calls, WhatsApp, social media, and other communication channels.
Follow up with existing and potential customers regarding enquiries, visits, purchases, and offers.
Maintain and update customer databases and CRM records on a daily basis.
Make regular follow-up calls to customers and maintain proper records of conversations.
Coordinate with the Sales Team to ensure customer enquiries are properly attended to.
Handle customer feedback and complaints professionally and coordinate for timely resolution.
Send customers information regarding new arrivals, offers, events, and special occasions as per company guidelines.
Track and update daily CRM activities and prepare basic reports.
Respond promptly to Instagram/social media enquiries and customer messages.
Ensure every customer receives a polite, professional, and premium service experience.
Maintain customer confidentiality and ensure customer information is handled securely.
Support the sales team in converting enquiries into store visits and sales.
Job role
Job requirements
About company
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Saiji Digital IndiaYou can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jalandhar to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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