Receptionist / Front Office Executive

Job Description – Front Office Executive

Experience: Minimum 1 year

Employment Type: Full-time

Department: Front Office / Administration

Location: Chotti Baradari , Jalandhar

Job Summary

We are looking for a confident, professional, and customer-oriented Front Office Executive to manage the front desk and provide excellent customer service. The ideal candidate should have at least 1 year of relevant experience, good communication skills in English, and the ability to handle customers professionally.

• Key ResponsibilitiesWelcome and greet visitors, customers, and clients in a professional manner.
• Handle incoming calls, emails, and general enquiries.
• Attend to customer queries and provide appropriate assistance.
• Manage front desk operations and maintain a professional reception area.
• Handle customer complaints and resolve issues politely and efficiently.
• Coordinate with internal departments to ensure smooth customer service.
• Maintain visitor records, appointments, and other front office documentation.
• Schedule meetings and appointments as required.
• Perform basic administrative and clerical tasks.
• Ensure a positive customer experience at all times.
• Maintain confidentiality and professionalism while dealing with customers and company information.
• Required Skills & QualificationsMinimum 1 year of experience in Front Office, Reception, Customer Service, or a similar role.
• Good spoken and written English communication skills.
• Strong customer handling and interpersonal skills.
• Pleasant personality with a professional attitude.
• Good telephone etiquette.
• Ability to handle multiple tasks and work under pressure.
• Basic computer knowledge, including MS Office and email.
• Good organizational and time-management skills.
• Should be polite, confident, presentable, and customer-focused.

Preferred Candidate ProfileThe ideal candidate should be:

• Friendly and approachable.
• Well-groomed and professionally presented.
• Patient and calm while handling customers.
• A good communicator with a positive attitude.
• Responsible, punctual, and able to work independently.

Salary: ₹15000-20000 per month, depending on experience and skills.

Please attach yout CV with the application