Credit Controller

1. Key Responsibilities1. Outstanding Payment Follow-up

• Regularly follow up with customers for pending and overdue payments.
• Ensure timely collection of outstanding dues as per agreed payment terms.
• Coordinate with the sales team for payment recovery.

2. Credit Management

• Monitor customer credit limits and payment terms.
• Review customer payment history and identify overdue accounts.
• Highlight customers with delayed payment records or credit risks.

3. Receivables Monitoring

• Prepare daily, weekly, and monthly outstanding payment reports.
• Maintain customer-wise ageing reports.
• Track invoices, due dates, pending bills, and payment commitments.

4. Customer Coordination

• Communicate with customers regarding pending payments and payment discrepancies.
• Resolve payment-related queries in coordination with the billing and accounts teams.
• Maintain professional relationships with customers while ensuring timely recovery.

5. Internal Coordination

• Coordinate with Sales, Billing, and Accounts departments.
• Update management regarding overdue payments and recovery status.
• Inform the concerned team about customers exceeding their credit limits.

6. Reporting & Documentation

• Maintain accurate records of payment follow-ups and customer commitments.
• Prepare collection performance reports.
• Submit regular reports to management regarding outstanding and recovered amounts.