Inside Sales Executive

WAREVOLT

Job Description – Inside Sales Executive

Department: Sales & Business Development

Job Title: Inside Sales Executive

Location: Kochi, Kerala

Employment Type: Full-Time/ Offline

Reports To: Sales Manager / Managing Director

About Warevolt

Warevolt is a third-party logistics (3PL) and e-commerce fulfilment company helping D2C brands and online sellers scale their businesses through efficient warehousing, inventory management, order fulfilment and shipping solutions.

We enable businesses to focus on sales and growth while Warevolt manages their fulfilment operations.

Job Overview

We are looking for a proactive and target-driven Inside Sales Executive to generate leads, engage potential customers and convert prospects into clients.

The candidate will be responsible for identifying online sellers, contacting prospective businesses through calls, WhatsApp, email and social media, understanding their fulfilment requirements, presenting Warevolt’s services and following up to close sales.

Key Responsibilities

1. Lead Generation

• Identify potential D2C brands, Shopify sellers, Instagram sellers and e-commerce businesses.
• Research businesses through Instagram, Facebook, LinkedIn, Google and other platforms.
• Build and maintain a database of prospective customers.
• Generate qualified sales leads through outbound calls, WhatsApp and email outreach.

2. Inside Sales & Customer Acquisition

• Contact prospective customers through outbound calls and digital communication.
• Understand their order volumes, product categories, storage requirements and shipping challenges.
• Explain Warevolt’s fulfilment, warehousing, inventory management and shipping services.
• Schedule meetings and product demonstrations with qualified prospects.
• Follow up consistently with leads to convert them into paying customers.
• Support preparation and sharing of quotations and commercial proposals.

3. CRM & Sales Pipeline Management

• Maintain accurate lead records and sales activities in CRM software.
• Update lead stages, call outcomes, follow-ups and customer requirements.
• Ensure timely follow-up with all active prospects.
• Track sales pipeline, conversion rates and lead performance.
• Maintain daily and weekly sales activity reports.

4. Social Media & Digital Sales

• Identify potential clients from Instagram and other social media platforms.
• Engage with relevant online businesses and initiate sales conversations.
• Respond to inbound enquiries from WhatsApp, Instagram and website leads.
• Coordinate with the marketing team to convert marketing-generated leads into customers.

5. Client Onboarding Coordination

• Coordinate with the operations team during customer onboarding.
• Collect relevant business, inventory and fulfilment information.
• Ensure smooth communication between sales and warehouse operations.
• Maintain relationships with prospects and newly onboarded clients.

Key Performance Indicators (KPIs)

• Number of outbound calls and sales conversations.
• Number of qualified leads generated.
• Number of meetings or demonstrations scheduled.
• Number of quotations shared.
• Number of new clients acquired.
• Monthly sales conversion rate.
• CRM accuracy and follow-up discipline.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce or a related field.
• 1–3 years of experience in inside sales, telecalling, lead generation or business development.
• Freshers with strong communication and sales aptitude may also apply.
• Good verbal and written communication skills in English and Malayalam.
• Basic proficiency in MS Excel, Google Sheets and CRM software.
• Familiarity with WhatsApp Business and social media platforms.

Preferred Skills

• Experience selling B2B services.
• Knowledge of e-commerce, D2C brands, Shopify or online selling.
• Experience with Zoho CRM, Bigin or similar CRM platforms.
• Strong negotiation, persuasion and follow-up skills.
• Ability to work independently and achieve sales targets.

Compensation

• Fixed salary based on experience and suitability.
• Performance-based sales incentives.
• Career growth opportunities in sales and business development.

Ideal Candidate

The ideal candidate is energetic, confident in speaking with business owners, comfortable making outbound calls, organised with follow-ups and motivated by achieving sales targets.

At Warevolt, your role is to help online businesses grow while we take care of their fulfilment.