Sales Executive

Key Responsibilities

• Identify and generate new sales opportunities through walk-ins, referrals, field visits, and leads.
• Understand customer requirements and recommend suitable products/services.
• Achieve monthly and annual sales targets set by the company.
• Conduct product presentations and explain features, benefits, and pricing.
• Prepare quotations and assist customers throughout the sales process.
• Follow up with prospective customers to convert enquiries into sales.
• Maintain strong relationships with existing customers to encourage repeat business.
• Coordinate with finance, insurance, and other departments for smooth order processing.
• Ensure timely completion of all sales documentation and customer records.
• Maintain accurate records of enquiries, follow-ups, and sales activities in the CRM or prescribed system.
• Stay updated on product knowledge, market trends, competitor activities, and promotional schemes.
• Participate in sales campaigns, exhibitions, and promotional events as assigned.
• Resolve customer queries and provide excellent after-sales support.
• Ensure high levels of customer satisfaction and a positive buying experience.
• Comply with company policies, procedures, and ethical sales practices.
• Perform any other duties assigned by the Reporting Manager.