Client Relationship Executive

Star Media Network Private Limited

Salt Lake City, Kolkata/Calcutta Region

₹13,000 - ₹22,000 monthly*

Fixed

13000 - ₹18000

Average Incentives*

4,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

64 applicants

Benefits include: Internet Allowance, Laptop

Job Description

Key Responsibilities:

  • Make outbound calls to potential clients who have enquired through our websites or social platforms.
  • Explain company services such as portfolio shoots, auditions, and casting opportunities.
  • Schedule appointments for photoshoots, auditions, and client visits.
  • Follow up with clients post-visit to ensure satisfaction and offer upsell opportunities (premium packages, promotions, etc.).
  • Maintain and update client data in the CRM system.
  • Work closely with the sales and production team to ensure smooth coordination and excellent client experience.

What We’re Looking For:

  • Excellent communication skills in Hindi/ Bengali Language.
  • Confident, persuasive, and customer-focused personality.
  • Prior experience in telecalling / inside sales / customer service preferred.
  • Basic computer knowledge (CRM, MS Excel, WhatsApp, etc.).
  • A passion for the media, fashion, or entertainment industry is a big plus! Perks & Benefits.
  • Attractive salary + incentives for conversions and upsells.
  • Regular performance bonuses and recognition programs.
  • Opportunity to grow within a fast-expanding entertainment company.
  • Fun, youthful work environment surrounded by creative professionals.
  • Free or discounted participation in company events, shoots, and celebrity workshops.

Job role

Work location

Casting World, BP Block, Sector 5, Bidhannagar, Kolkata, West Bengal, India Salt Lake City, Kolkata/Calcutta Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Domestic BPO, Voice Process

English level

Basic English

Regional language

Fluent in speaking Bengali

Gender

Any gender

About company

Name

Star Media Network Private Limited

Address

Casting World, BP Block, Sector 5, Bidhannagar, Kolkata, West Bengal, India Salt Lake City, Kolkata/Calcutta Region

Job posted by Star Media Network Private Limited

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