Telecalling Executive

Job Title: Telecaller (IndiaMART Handling)

Company: GRS Formwork Pvt. Ltd.

Location: Kolkata

Experience: 0–3 Years

Employment Type: Full-Time

About the Company:

GRS Formwork Pvt. Ltd. is a growing company specializing in high-quality scaffolding and formwork solutions for construction and infrastructure projects across India. We are committed to delivering reliable products and excellent customer service.

Job Responsibilities:

• Handle incoming leads and inquiries from IndiaMART and other online platforms
• Call potential customers to understand their requirements for scaffolding products
• Provide product details, pricing, and quotations to customers
• Follow up regularly with leads to convert them into sales
• Maintain proper records of customer interactions in CRM
• Coordinate with the dispatch team for order processing
• Build and maintain strong customer relationships

Key Requirements:

• Good communication skills in Hindi and basic English (Bengali preferred)
• Ability to handle customer queries confidently
• Sales-oriented mindset with good convincing skills
• Experience in telecalling or IndiaMART handling will be an advantage
• Freshers with good communication skills can also apply

Salary & Benefits:

• Fixed Salary + Incentives (based on performance)
• Training and growth opportunities
• Supportive work environment