Broking & Franchise Relationship Manager

We are looking for an experienced professional from the Stock Broking / Securities industry to independently handle stock broking operations, franchisee management, broking activities, team coordination, and client relationships.

The candidate will be responsible for managing day-to-day broking activities, coordinating with franchisees and clients, and ensuring smooth functioning of the broking business.

Key Responsibilities:

• Independently handle day-to-day stock broking and trading-related operations.
• Manage and coordinate Stock Broking Franchisees / Authorized Persons (APs).
• Handle franchisee onboarding, documentation, operational requirements, and ongoing support.
• Personally handle and monitor broking activities and client requirements.
• Manage relationships with existing and prospective clients.
• Handle client queries, service requirements, and operational issues.
• Coordinate with the dealing, sales, operations, and back-office teams.
• Monitor team performance and ensure smooth day-to-day functioning.
• Coordinate with exchanges, brokers, internal departments, and other relevant stakeholders as required.
• Support client onboarding, account opening, KYC, documentation, and related processes.
• Maintain regular communication and follow-up with franchisees and clients.
• Prepare and maintain MIS, business reports, and performance updates.
• Identify opportunities for franchisee expansion and business development.
• Ensure proper compliance with internal processes and applicable stock broking regulations.
• Escalate and resolve operational and client-related issues promptly.
• Work closely with management on business growth, franchisee development, and client retention.

Skills Required:

• Strong knowledge of Stock Broking & Capital Market Operations
• Hands-on experience in broking operations
• Franchisee / AP management
• Client relationship management
• Team handling and coordination
• Knowledge of equity, derivatives, and trading operations
• Strong communication and negotiation skills
• Problem-solving and decision-making ability
• MS Excel and MIS reporting
• Business development and relationship management

Qualification:

Graduate in any discipline.

Candidates with qualifications in Finance, Capital Markets, Business Administration, or related fields will be preferred.

Experience:

2–5 years of relevant experience in Stock Broking / Securities / Capital Markets.

Candidates with hands-on experience in broking operations, franchisee/AP handling, client management, and team coordination will be preferred.