Customer Care Executive
Skill Amprifiers
Customer Care Executive
Skill Amprifiers
Salt Lake City, Kolkata/Calcutta
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
49 applicants
Job Description
Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle a high volume of customer interactions in a timely and efficient manner.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.
Job role
Work location
Saltlake, Salt Lake Bypass, EN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Blended process, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Skill Amprifiers
Address
Saltlake, Salt Lake Bypass, EN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Job posted by Skill Amprifiers
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