Operation Executive

Key Responsibilities of Operations Executive–

• Manage end-to-end operational execution of all MICE events/groups from handover to final closure.
• Coordinate with clients, hotels, DMCs, airlines, transporters, venues, production companies, AV teams, and other vendors to ensure seamless execution.
• Prepare and manage detailed operation plans, itineraries, rooming lists, passenger manifests, movement plans, duty charts, and event schedules.
• Coordinate all hotel, transportation, meals, sightseeing, activities, conference, gala dinner, entertainment, and event production requirements.
• Manage airport arrivals/departures, group movements, VIP movements, transfers, and on-ground logistics, ensuring all services run as per schedule.
• Work closely with the Sales and Finance teams on project-wise fund planning and cash flow management, ensuring adequate advances are received and payments to suppliers are planned and released on time.
• Monitor project costs, supplier payments, additional expenses, and operational leakages to ensure execution remains within the approved budget and profitability targets.
• Supervise on-ground event execution, proactively handle last-minute changes and operational issues, and act as the key coordination point for clients and suppliers.
• Support the Sales team with site inspections, venue visits, supplier negotiations, destination research, and operational feasibility for upcoming MICE projects.